• Table of contents
  • 9:30 - Page Maillard
  • 10:45 - Mark Fletcher: Bloglines: Lessons learned birthing and building web start-ups
  • 11:15 - Ann Winblad - How to write a fundable business plan
  • 11:45 - George Willman - Patents for the startup
  • 1:30 - Tim O'Reilly - How to think about the future
  • 2:00 - Paul Graham - Hardest lesson for start-ups to learn
  • 2:30 - Caterina Fake - Flickr, questions
  • 3:00 - Om Malik - A journalist's perspective - "I'm gonna go it old school; index cards!"
  • 3:45 - Chris Sacca - Google, Head of Special Initiatives
  • 4:15 - Joshua Schachter
  • 4:45 - 8 Recent Founders
  • 9:30 Page Maillard

    • Delaware Type C Corporation
      • Delaware has a lot more case law protecting corporations
    • 20 million common, 12 million preferred
    • Establish board and officers
      • Don't give away seats too easily
      • Board + stockholders have most control over your company
      • Put great people on Board of Advisors!
        • Only want people who will be there to help
    • Give out stock to founders
      • Consider vesting!
      • Good to make venture capitalists feel better; assures them you'll stay
      • Also protects against fallings out, people leaving and not earning their share
    • Make sure to assign all intellectual property to the company
    • Stock option plan
      • Stock option plans have lifetime of 10 years
      • Some people won't buy you if you have 100% acceleration
      • Acquirers want to make sure you'll stay around!
    • Setting up the company
      • Company MUST own the technology
        • Number of problems
        • Former employer
          • Employers in CA own everything you do on their time
          • Make sure that you don't work on your private company on another employer's time
        • Microsoft intern
          • Microsoft practically owns everything you ever think of
          • Who owns the
          • Do not touch them while they work for MS
        • Genentech Material Transfer Agreement
          • Essentially, whatever you do with this, Genentech owns everything
      • Who owns the company?
        • No napkin promises!
        • No tithing
          • ...People seriously have tithed income to God
          • Tithing is personal!
          • ...Stanford library has no Bibles (made arguing scripture difficult)
    • Types of Equity
    • Common stock
      • Give to founders, employees
    • Preferred Stock
      • Investors
      • Preferences over common
        • Board representation
          • Wanna make sure you're not screwed by people stuck on board by investors
        • Priority upon liquidity event (get money back before common; may share with common
        • Dividends (rarely paid!)
        • Anti-dilution
        • Push for only partial advantage for preferred
        • Voting rights
    • Sample first round financing - Dilution Impact
      • Voting percentage of employee pool is almost nothing
      • First round investors don't want dilution
      • But, the things they will argue for will be control over your company
      • Founders should get 10%
    • What about that first term sheet?
      • Be very clear on the value proposition, the market opportunity and the significatn ramp-up in value your company can achieve
        • Non-technologists need to understand your company
        • Make sure you meet the investors' market goal
        • You may be able to re-define the market, but make swure you give them the projections they "need"
      • Keep your slides and presentation short (10 slides, 15 minutes)
      • Be credible - do your homework - on the fund, the people you meet, your market proposition, your market projections, and your references
        • Board hires/fires CEO
      • Hire A players
      • Listen to others
        • Others can provide advice
      • Listen to yourself
        • You're not going to be fine just listening to others
        • Go with your gut
      • Your best leverage is another term sheet
        • Make sure to keep options open
        • Keep showing yourself to firms
    • Questions (answers)
      • How to avoid being sued?
        • Make sure not to piss off your former company
        • If your thing is similar, maybe sit down and talk w/ them
        • Check to make sure they're not litigous
      • Any fees to Delaware C?
        • $800/year to do business in CA
      • How to get legal advice?
        • Some firms act with contingency on being funded
      • Is it normal for seed investors to be diluted as much as founders in following rounds?
        • Maybe
        • Sometimes given an extra kicker
      • Can you take things away (like board membership)?
        • Don't give away titles, cause its hard to get rid of them (if you need to hire later...)
        • Hard to take people off the board
        • Only have one guy of founders actually on the board
      • Do law firms expect to take away stock?
        • No
      • ...Aren't salaried employees on company time all the time?
        • No
        • Things like leave of absence are clearly not
        • Just make sure not to touch it during business hours
      • Company pays for cell phones, DSL...so would they own it?
        • Be careful
        • They probably won't win, but don't want them suing
        • Make sure not to use their email address
      • What do you (investor/lawyer) want to hear?
        • Be professional
        • Explain value proposition
      • What is the compensation to give on board of advisors?
        • 25,000 shares
        • That's just what people expect
        • Superstars might want more, but make sure to think about that position
          • Probably put vesting on it
      • How clear do you need to be on ownership
        • When you walk into proprietary info agreement, make sure you know what the company knows before walking in
  • 10:45 Mark Fletcher: Bloglines: Lessons learned birthing and building web start-ups

    • Garage philosophy
      • Passion for the idea
        • For OneList, created an alternative to listserv
        • For Bloglines, created alternative to checking 100+ blogs a day
        • Solve a need that you have
        • If you start a company, it becomes your life
      • Cheap technology
      • Doesn't have to be perfect
      • Release early/often
      • Involve your users
        • Users will think of things you won't
        • Creates a snowball effect/virtuous cycle
      • Moonlighting limits risk
        • Not fun, but works
      • For funds, look to family/friends
        • Downside: put them at risk
        • Updside: they may get rich
        • Longer you can go w/o outside funding the better
        • More control
      • Free service = less pressure
        • If people aren't paying for it, will cut slack for problems
        • No need for marketing (not completely...)
      • Hire a lawyer
        • Long term, hiring a lawyer saves much time
      • Outsource
        • eLance, Rent a Coder
        • Don't outsource your core stuff
        • If you don't know how to do something, can be easier to outsource (eg, windows coding)
        • Try outsourcing translations for other languages
        • Not perfect, but gets job done
        • Can outsource design as well
        • Make proposals as specific as possible
      • PR is cheapest marketing you can do
        • Good idea to partner w/ someone who can talk to reporters
        • L
      • Don't worry about business developement
      • Focus on viral aspects
        • Make users your biggest cheerleaders
        • Encourage them to sign up their friends
        • Hard for competitors to duplicate
      • Focus on user growth
    • Design Philosophies
      • Putting the fun in functional
    • Software Choices
      • Linux/Apache
      • C/C++/bash/python
      • DJB
        • qmail
        • DJBDNS
        • Daemontools
      • ClearSilver
      • Berkeley DB
      • Avoid NFS, MySQL (table locking does not scale)
    • Hardware Choices
      • Dedicated servers vs. buying/hosting
        • Owning machines is a pain
        • Renting is not that expensive
      • Design for cheap hardware
      • eBay!
      • APC PDUs for remote power cycling are good
        • Don't wanna have to go in to reboot at 2 am
      • HP ProCurve
      • Avoid Seagate Ultra SCSI drives
        • 50% failure rate
      • Good phone for SSH
    • Architecure Choices
      • Copying files vs. Client/Server
        • Copying scales infinitely
      • Calculate on the fly vs. Cache
      • Memory vs. Disk
        • Ex: Autoreponders suck on a mailing list
        • Notifications for bloglines are in memory
    • Storage choices
      • Relational DB vs. Flat files
        • Don't underestimate flat files
      • RAID vs. Redundant
        • ONElist/eGroups with hardware RAID
        • Bloglines did not use hardware RAID
        • Makes things more complicated, but better uptime
        • Linux software RAID1 bulletproof
        • Hardware, bad exp.
    • SysAdmin choices
      • DNS round robin for web servers
      • Hot backu-ups for off-line processing
      • Worry about cooling in the co-lo
    • Avoid making stupid bets
      • Just in case you succeed
    • Questions
      • How good is outsourced code?
        • With Bloglines, just looked for stand-alone functionality
        • Made outsourced code independant, very modularized
        • Disaster to try to outsourcing the core of the code
        • Be careful
  • 11:15 Ann Winblad (site)- How to write a fundable business plan

    • What is your idea?
    • Who are your customers?
      • What is the business?
        • Keep it simple
        • First, describe it as a customer would see it! (not tech)
      • Do you understand the market?
      • Is the need real?
      • Define the rules to create barriers to entry
      • Will the customers beg?
    • What is the secret sauce
      • Show venture capitalists your secret
      • Something patentable, or something that someone else can't duplicate easily
    • Can you attract excellence?
      • Engineering roadmap
        • Can the product be built in less than one year?
        • If it can't, it won't be funded
      • Do not try to pack in management team in the beginning
        • Generally fund 2-3 people
        • Don't need the whole team from the beginning
        • Don't want to force venture capitilists change management
        • Really don't want to show that you're hiring incompetents
      • Do you know what you don't know
        • Read "Competitive Advantage" by Michael Porter
        • Know your assumptions
    • Do the numbers make sense?
      • Do the numbers reach software economics
        • 80% gross margin, 20% EBITDA
        • Make sure its not professional service (only 45% gross margins
        • Essentially, automate everything possible!
        • Capitialization - Total < 15 million
        • COGS - Are COGS > 30 million
      • The Market bats last
        • Customers
          • They bleieve in your pdouct and team
          • They have a budget
          • There is a common problem
          • You know how to reach them
          • Venture investors will dive deep with your customers!
      • What do VCs bring to the table?
        • 3 Ps: People, Partners, Process
        • Money gives some competitive advantage, but not enough
        • Being part of a portfolio company, where VC can give you a heads up on the market
      • Do you need to write a business plan?
        • If VCs like you, they will read it
        • VCs will not sign an NDA
        • Need an executive summary
          • Problem + unfair advantage
          • Team
          • Market analysis (size, position, competitors)
          • Secret sauce overview/background
          • Key assumptions
          • Customers (potetntial or referencable) - but do not make them up!
          • Product plan
          • Engineering plan
          • Sales model and marketing outline
            • How long will it take to be profitable
          • Business model/financials/cash flow
    • Goal: Hook them in 15 minutes!
    • Questions
      • What's the value of the business plan
        • Some science to valution
        • This is why they want to see your plan
        • A round investors take most of the risk
        • Make sure you have accomplished something before getting to B round investors
      • How to sell company?
        • Companies are bought, not sold
        • Want to be sure you're able to say no
  • 11:45 - George Willman - Patents for the startup

    • Basic requirements for patent
      • Utility
      • Novelty
      • Non-obviousness
      • Description
    • Statuatory bars
      • In the US, if any of the following happen more than one year prior to US or PCT filing date, no patent
        • The invention is already patented
        • Printed publication
        • Public use
        • Offer for sale (even if confidential or not actually sold)
      • Other countries: absolute novelty
    • How to obtain a patent
      • File application
      • Office actions
      • Prosecution/Amendment (lawyer does this)
      • Allowance
      • Issuance
      • Avoid abandonment! (not paying fees or meeting other deadlines)
    • Patent strategy: What to patent?
      • Patent your core tech
      • You can patent something that's not your product (an alternative)
      • Patent improvements
      • May apply to compatible products
      • File patents on concepts for future products
      • Essentially, be a total asshole and do everything you can to keep out competition
      • Business method patents
      • Patent clustering
        • Create many aspects of a product
        • Alternatives, every individual piece of the product
      • Patent bracketing
        • You can patent things related to someone else's patent
        • Doesn't give a right to produce the thing
        • Creates a situation for cross-licensing
        • Ex. Abel patents telephone, Bob patents voice mail; cross-licensing needed to actually implement voice mail
    • Questions
      • How to protect against patent trolls/bad corps?
        • A portfolio puts you in a better bargaining position
        • Patents gives some ability to protect yourself
      • How to avoid infringement
        • There are a lot...
        • Can't search to make sure you're not infringing (not economical)
      • What to file?
        • File a couple early to protect core, avoid bars
      • Are patents be owned by company or inventor?
        • Without agreements, patents are owned by inventor
        • Start-ups need to make sure agreements are in order!
      • Open-source and patents
        • Open source doesn't prevent patents
        • Could open source parts of tech instead of whole thing
  • 1:30 - Tim O'Reilly - How to think about the future

    • Want to have a big goal for the company
      • Google - Organize all the world's information
      • Goal for O'Reilly - Changing the world by spreading the knowledge of innovators
        • Don't just think about the business opportunity
        • Look at the big picture, big idea
        • Keeping this in mind (and not money) is what has allowed O'Reilly do a lot of things first
        • Watch the alpha geek
    • O'Reilly's filters
      • The technology is on track with a long term trend
      • The technology is disruptive
        • Good new technology destroys the old
      • The technology uptake is accelerating
      • The technology has grassroots support - its bottom up!
      • It inspires passion
    • Ex: p2p and the interenet operating system
      • Don't be afraid to be ahead of the curve. Keep telling your story
      • Make the vision concrete: Amazon and Google web services
      • "The difference between a man and a sheep is that a sheep just bleats, but a man keeps saying the same thing in different ways till he gets what he wants"
    • Marketing
      • "Find a parade and get in front of it" - Jim Barksdale, Netscape
      • Whole Internet User's Guid
        • Commercializatoin of the internet
        • "People don't care about books, they care about issues" - Brian Erwin
      • Amazon one-click patent
        • "Do the right thing. You will gratify some people and astonsh the rest"
        • Engage people!
        • Stallman wanted to boycott Amazon, O'Reilly tried to discuss with them
      • Bring people together to tell your story!
    • Assymetric competition
      • You can compete with MUCH fewer people
      • Enable customer self-service
      • Figure out where there's an industry ripe for disruption
    • "I'm an inventor. I became interested in long term trens becdause an invention has to make sense in the owrld in which it is finished, not the world in which it is started." - Ray Kurzweil
      • Need to look ahead
      • If you're moving at the speed of everyone else, you have a chance
      • Much easier to move faster
  • 2:00 - Paul Graham - Hardest lesson for start-ups to learn

    1. Release early
      • Get a version 1 out fast, then improve it
      • Version 1 doesn't mean lots of bugs!
      • Users hate bugs
      • Users can stand not having all the features now
      • You won't know your users; hard to guess what they'll like
      • Even without users, releases help
        • Still shows problems
        • Idea is stupid, founders hate each other
      • Makes you work harder
        • Unreleased, problems are intriguing
        • Released, problems are alarming
    2. Keep pumping out features
      • If you're releasing something low on features, make sure to keep adding them
      • Doesn't mean add buttons; make user's lives better
      • Users love web sites that improve! They expect them to improve!
      • Keep thinking of ways to improve
    3. Make users happy
      • Start-ups can't force anyone to use their stuff, make deals
      • So you have to make a good thing or you're toast
      • Most visitors are going to be casual visitors; design for them
      • Have to shout out "I'm not lame!"
      • Tell users what your site does
      • What not to do
      • Should be able to describe what you do in 1 or 2 sentences
      • Try to put everything on one page!
      • Tell visitors what you do by showing them
      • Need to convert visitors into users
      • Need growth or you're dead
    4. Fear the right things
      • Start-ups often fear the wrong things
      • Visible disasters are generally not that bad
        • Things like changing name, losing founders are actually common
        • Don't have to worry about big companies
        • Other start-ups are more dangerous
          • They're also cornered animals
        • Don't relax because you don't see competitors
      • Biggest threat is themselves
        • Internal disputes
        • Intertia
        • Ignoring users
          • Recipe for disaster: Plan what you want to build, and build it, hell or high water
          • Your initial plan is probably broken
    5. Commitment is a self-fulfilling prophecy
      • Its nice to think that intelligence is the most important thing, but its not
      • In software, best to invest in grad students
      • Have to be smart too?
        • You can lose a lot in brains and not be killed
        • Losing any comittment kills you
      • Start-up workers have to do a TON of hard, random shit
      • Really easy to find an excuse to quit
      • Without comittment, will seem like you're just unlucky
      • People will ignore you
      • What motivates investors is the fear of missing out on the gravy train
      • Have to convince people that you're determined to fight to the death
    6. There's always room
      • There's always room for new stuff!
      • We adjust to how things are, and think that's the way that things have to be
      • No limit to the numbers of start-ups
        • No limit on number working at big companies
        • So, why should there be a limit on people at smallers ones
      • No limit to number of thingfs people want
    7. Don't get your hopes up
      • Start-up founders are naturally optimistic
      • Treat optimism as a nuclear reactor core: powerful, but dangerous
      • Ok to be optimistic about what you can do, but assume worst about machines and other people
      • Very important with deals: Assume it won't happen, period
        • Then, if it goes through, you can be pleasantly surprised
      • Don't wanna lean your company against something that's going to fall over
      • Deals are usually dynamic
        • Deal is generally not done at the handshake
        • If they sense you need the deal, they will try to screw you
      • For deals, you can't need it! You can't fool VCs; they're professional
      • "We want to invest in you" - should evoke "Don't get your hopes up"
    8. Conclusion - Is it worth it?
      • Look at it as a way of working faster
      • Attempt to get working out of the way in a single shot
      • Don't look at it as a way to make money
  • 2:30 - Caterina Fake - Flickr, questions

    • Flickr started out as a game
      • Front end designers finished before back end
      • Flickr one of seven products created by bored front end people
      • Started out as a chat room type deal
    • If you were doing Flickr over again, what would you do over again? What do first time entrepeneurs get wrong?
      • Hire slow, fire fast
        • Flickr hired too fast, fired too slow
        • Except, this is why Flickr happened: front end people outpaced back end
      • "Fuck up fast" development strategy
      • Make mistakes, but learn from them fast
      • "Nothing"
    • What kind of usability testing did you do?
      • None
      • Get it out early is the best way to do usability testing
      • Watch what your friend (while they use the site) do
      • Had a forum for help, checked it daily
      • People are not afraid to say you suck
    • Why did Flickr not make the move into video sharing to take on YouTube
      • Originally, Flickr was going to be all things to all people
        • Rich text files
        • Garage band
        • Town hall
      • Wanted people be able to point at Flickr and simply say "This is X" (where X = photo sharing site)
      • Photos seemed like the natural thing to do
      • For most sites, photo sharing was a loss-leader
    • What happens after acquisition? How have things changed for Flickr now that you've been acquired?
      • Yahoo! seemed to have the most understanding of social software
      • Risked being crushed by "love"
    • How did you first start getting good press for Flickr?
      • No marketing, PR budget
      • Product designed to be viral
      • Figured that blogging would be a good way to spread the word
      • Created badges for bloggers
      • Created a "Invite friends, get pay service for free" promotion
    • How did you start getting users?
      • Create a great user experience
      • People compliment on UI
  • 3:00 - Om Malik - A journalist's perspective - "I'm gonna go it old school; index cards!"

    • Its all about the money
      • Paul was wrong! It is about the money
      • Never forget that
      • 1996-2000 people forgot that, and all shit happened
    • Products that succeed
      • Those that solve problem, cause behavior change
      • Index cards make a lot of money ($5 billion), but Powerpoint blew them outta the water
      • Flickr succeeded because of its simple, clean interface
        • Changed the way we stored photos
        • Now, use tags; even if you don't care what tags are
      • iPod has changed the way people listen to music
        • All your music in your pocket
        • Made it so you could carry your entire collection everywhere
      • Memeorandum
        • Changes the way you interact with blogs
    • Problems
      • Most Web 2.0 stuff nowadays is making stuff for Alpha geeks
      • What's cool is almost never profitable
    • How to make sure you're changing behavior?
      • KISS
      • Simplicity is very hard
      • Listen to the world
      • If it takes more than 15 minutes to figure it out, you're hosed
      • Time is the only thing which is not a commmodity
      • Look at lifetstyle
      • Ex: Target cubicle culture
        • YouTube
        • Traffic spikes from 1:00 PM to 2:30 PM in all time zones
        • People are tired after eating!
    • Questions
      • How to get attention from journalists (specifically, Om)?
        • Journalists have to participate to get the stories nowadays
        • Journalists are now proxies for end users
        • Journalists must be able to figure things out fast
      • Examples of sites you consider bad?
        • Doesn't want to be negative, so list loves
        • Netvibes
        • Sling Media
        • 30 Boxes
      • You talk about time, what about attention?
        • Good example: mySpace
          • A lot of people are paying attention, using it
          • But, haven't figured out how to make money yet
      • How do you decide what to write about?
        • When writing for a larger audience, be careful
        • Look at audience carefully
        • Magazine is writing a speech
        • Blog is a conversation in a bar
      • Do you see an actual trend in decreasing Web 2.0 companies?
        • Nobody's thinking things through
        • No one's looking at making things useful
  • 3:45 - Chris Sacca - Google, Head of Special Initiatives

    • Stay cheap
    • Organize all the world's information and make it universally accessable
      • Going for everything, you will find stuff you didn't know you were looking for
    • Go Big
    • Focus on user experience
      • In the beginning, eliminated advertisers who performed poorly
      • Even though it would seem you can't afford it
    • Food is important
      • People put their guard down when eating
      • Mix w/ people you wouldn't normally otherwise
    • Be Open
    • The secret sauce
      • World's best engineers
        • Engineers need $$$
        • Give them many perks as well
        • Give "Founder's Awards": Give individuals who do great things huge stock awards (like they were being bought out)
      • The largest infrastructure
      • The hardest problems
    • Geeks rule!
    • It looks like talented people are turning into sheep w/ their business ideas
      • People are pushing the tech
      • In terms of idea though, things are going stale
    • Interestingness!
      • People who are founding things seem less and less interesting
    • Forget about coding for yourself!
      • 20 something geeks are a small portion of the population
      • Think about building stuff for other people
        • Fortune 500 companies
        • People in the developing world need interesting software
      • Get out of your comfort zone; get away
      • Global means local
      • Tokyo and Soeul are 5-10 years ahead of us technology-wise
    • Log off now and then: The internet is supplemental
    • Care!
      • Seems like there's a lack of passion
      • A lot of apathy these days
      • Not in Google's mission statement to go local with things like produce purchases, but its important
    • Best way to be interesting: Listen more than you talk
    • Questions
      • What's the worst thing about Google?
        • All the bottled evil waiting to get out (joke)
        • Getting big, so very hard to collaberate
        • How do you stay small when you're big?
      • Women seem to present their ideas less forcefully. How do you fix this "testosterone driven challenge"?
        • Blogging is the great equalizer
        • Can't impress with a forceful threat
        • Look at Meebo
  • 4:15 - Joshua Schachter

    • Backstory
      • Built a web site called memepool (a blog)
      • People sent in links, so stored them in a text file
      • File got really long, so put tags into flat file
      • Then, could just grep the file for the tag
      • Put it online
      • Then, made a MMO version (which became del.icio.us)
      • Got big, acquired by Yahoo!
    • Problem
      • "I'm bored, where can I find some good links"
      • Make sure its a problem that you have that you're solving
      • About passion, determination; must be the most passionate person around
    • Ideas
      • Keeps an idea log
      • Make sure you can understand them and write them down
      • Make sure you can implement it
      • Need to get good at evaluating ideas
    • Secrets
      • No VC will sign an NDA
      • Now, being secretive and cryptic about your product hurts more than helps
      • Be very careful about secrets
      • You want people talking about what you're doing
    • Market
      • Every feature you release is something to talk about, worry competitors
      • Look at who to infect next (viral strategy is good!)
      • Turn barriers into pluses: Everyone else had import from del.icio.us, but no one had export to; ask why
    • Listen
      • Always doing usability testing
      • Though it may not be the traditional idea with focus groups and users
      • Watch how people do things!
        • Ex: IE users didn't know what bookmars were (IE calls them favorites!)
        • Firefox/Netscape users would be hard-pressed to realize this without watching users
      • Offer people free lattes at Starbucks to use your stuff while you watch them
        • Don't give tasks!
        • Per Krug: People are going to be on best behavior
        • Try to get the "in the underwear at home" experience/effect
    • Design
      • Understand what you need to do to solve the problem
      • Then, reduce!
      • Don't necessarily remove "elite user"; just make it not strictly necessary
    • Scaling
      1. Don't
        • You don't know what the hell you're doing
      2. Social scale
        • A lot of systems scale badly
        • Ex: forums with too many people have problems of oldies vs. newbies
    • Abuse
      • If its happening, it means you've done something right; people think its worth it to abuse
      • Don't worry too much about it
      • People who's goal is to harass you are more creative and smarter than you think
      • So make sure you can watch behavior to try to spot deviants
    • Technology
      • Assume the worst, then plan for 10x that
      • Ex: Browser rendering bugs/javascript bugs suck up A LOT of time
    • Lazy
      • Don't spend a lot of time in low value transactions
      • Focus on what you're actually doing, and use time wisely
      • "Outsource" as many non-core tasks as possible
      • Its going to be a hell of a lot more work than you expect
    • Questions
      • Enterprise vs. Personal apps
        • Make sure you're saving time for a person you can point to for enterprise stuff
        • Unless its a single person's responsibility, there will be no one at the enterprise will be able to sell to
      • What was the turning point to turn del.icio.us into a business?
        • Group at work blew up, so needed to look for a job anyway
        • Decided to try it
      • What was your business/revenue money?
        • Had a bunch of ideas
        • At the end, traffic made clear advertising was the source of revenue
        • VCs, acquirer said not to worry and just work on product
      • Advice for start-ups?
        • Make sure co-founder is easy to work with
        • Make sure product in hand before going to VC pitch
      • Was starting in NYC hard?
        • Investment banks make it hard
        • People make a ton of money in NYC
        • Got around this by hiring people from out of state/city
        • Looked at interesting sites, hired their founders
        • Has the guy, Fred Wilson, for internet consumer ventures
  • 4:45 - 8 Recent Founders

    • List of founders:
      • Bo Hartforn (pixo -> snipshot)
      • Justin Kahn (kiko)
      • Kevin Hale (wufoo)
      • Steve Huffman (reddit)
      • Adam Sevil (inkling)
      • Sam Waltman (text pay me)
      • Matt Kleiger (flagr)
      • Jeff Mellen? (YouOS - web operating system)
    • Where do you find co founders
      • Kevin - similar to finding a good wife; both in terms of silliness of question and in terms of committment
      • Justin - find people who are smart and hard-working
    • What would you do different?
      • Bo - start as soon as you think of your idea
      • Justin - don't inncorporate as an LLC
      • Kevin - don't start something else
      • Steve - using lisp...maybe
        • If you want it done right, do it yourself (eg hosting)
      • Adam - needed more talking about vision, where you're going; less pure optimism
      • Sam - Don't rely so much on 3rd parties
      • Matt - Have the dificult conversations first; best up front
      • YouOS - kept things secret, but shouldn't have
    • When should you implement a stock option plan? What are the implications of switching from 2 owners to many?
      • Sam - From the beginning
      • Important that people seriously invested feel compensated
    • What to read
      • Kevin - viral marketing
      • Justin - 10 Day MBA
    • How do you find investors
      • Matt - Ran into a guy he had previously done work for, showed new stuff, guy was interested
    • Hardest thing about starting a company
      • Adam - actually starting
      • Hard to leave the idea of making good money behind
      • Actually, once you leave it becomes simple
    • What will an investor ask you
      • Sam - Why someone else can't do this
      • How are you going to make money (good ones don't care about "e;We don't know"
      • Ask about high level strategy
      • Don't get in your way (if they're good)
    • What happens when you get lots of users?
      • Steve - Users are good at finding bugs
      • Most of the community wants to help you
      • Good users outweigh spammers
    • Whats it like to work on such a big idea? (YouOS)
      • Lots of chatter, both good and bad
      • Lots of users come out of the woodwork
    • What keeps you motivated when things are not looking good (kevin, steve)
      • Kevin - A lot of people act like kids, cursing you out
      • ...so, hung up pictures of happy places on the path to the office
      • Steve - traffic and feedback = impact
      • Rewarding experience
    • What changes when you change to a big company?
      • Sam - Lose a lot of urgency, energy
    • How do you deal w/ girlfriends, family?
      • YouOS - "I'm single, let's put it that way"
      • Matt - Just have to make the time, or you'll break down
      • Sam - Make sure to keep up relationships, or life will suck
    • What talks do you wish you had with your co-founders?
      • Justin - Originally had a 3rd co-founder, but he did nothing, so kicked him out (good to get done early)
      • Matt - Need to make sure you all going same way; VC, or get bought out by Yahoo!, or whatever
    • Everyone says to not take money until last second, so since you guys did Y Combinator ....?
      • Kevin - knew they were going to do a start-up period, but Y Combinator gave the final push, so they didn't have to spend so much time building seed capital on their own; no regrets
      • Adam - Y combinator doesn't give very much money, so no worries there. Makes you look at a lot of quesions re: customers
    • What's the right mindset?
      • Sam - Don't think about money, think about fun
      • Bo - Think about 6 years, not 6 month
    • How do you vet co-founders outside your expertise?
      • Adam - a lot was by word of mouth, personal contacts
      • Else, find someone who knows that domain, and get them to vet the person for you
      • Matt - Don't underestimate yourself; don't automatically assume you're gonna lose out. Try.
    • What did you learn
      • Bo - Thought there was some magic barrier. The trait people in Y combinator seemed determined.
      • Kevin - There's more paperwork than you expect. Don't be afraid of lawyers and accountants; they know what they're doing, and they're worth the money.
      • Steve - Not all lawyers are competent
    • Do any of you have product management experience
      • Adam - Poli. Sci. major, so most of his was product management
      • Sam - don't want to hire someone with title of product manager. Engineers know what they're doing; so hire engineers who could be product managers
    • Why?
      • Justin - Didn't want to get a job
    • How many of you don't know how to code
      • Matt - Even designers can write ActionScript. Make sure you don't hire only master codemonkeys
      • Kevin - Most of the time don't want design gurus, want counselors. Make sure they have no problems with completely rewriting things if asked (humble about ego).
    • How necessary is proximity with founder
      • Bo - shares an office with a guy he works on mojiken about. When he moved in, noticable difference; bouncing ideas off someone is really helpful
    • What did you outsorce
      • Sam - Customer service
    • What would you say if you're non-americans?
      • Bo - much simpler with a degree; can use an H visa. Talk to a lawyer
      • Talking in person with other people is really important, so Bay Area/Cambridge important